Why do I get a 500 error message?

We use suphp on our servers and PHP scripts are executed with your username for extra security. All files must be chmod to 644 and directories to 711 or 755. No directories must be chmod to 777. If you have any directories chmod to 777 you will get a 500 error message. You should chmod them to 711 or 755 to resolve the problem. Another case where you would get a 500 error message is a wrong line in your .htaccess file. Check it for any php_value or php_flag directives and remove them. That will resolve the 500 error message you are getting.

Was this answer helpful?

 Print this Article

Also Read

What limits do I have in my VPS?

In a VPS you are limited to the amount of cpu, memory, space and bandwidth you can use. Those...

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with...

What are "Private Name Servers" and what benefits do they give you ?

Private name servers are also called "Child Name Servers" by some registrars. They are registered...

Account activation

We provide instant account activation for our shared and reseller web hosting plans. VPS servers...

IP address allocation

Server IQ requires justification in order to assign a dedicated IP to the Customer. Valid...

Powered by WHMCompleteSolution