Money back guarantee

The money back guarantee is applicable for new clients only. New orders from existing clients do not qualify for our money back guarantee program.
You can request a refund if you place a cancellation request within the period of days covered by your service's money back guarantee. Different services have different money back guarantee terms, below you can see if your service is covered by our money back guarantee and under what terms:

No money back guarantee:
 VPS, Dedicated servers, Cloud servers, Domain registration/renewal or transfer, SSL certificates, software licenses or custom software installs.

If the moneyback guarantee period has expired for your service, you are not eligible for a refund.
Violation of the terms of service will waive the refund policy.

Was this answer helpful?

 Print this Article

Also Read

Resource usage

Any account on the server cannot use more than the following CPU or memory resources. If you use...

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information...

My account is using too much system resources. What should I do?

Why do we limit the system resources an account may use? In order to keep the servers stable and...

How long does it take to respond to a ticket?

Technical support tickets are responded to within 30 minutes at any time of the day/night. In...

Communication with us

Server IQ communicates with their clients politely and with respect. The same is expected from...

Powered by WHMCompleteSolution